Frequently Asked Questions

Account Settings

Help! I forgot my password!

Ok, here is how to get your password. Click on “Settings” and the “General” page will have all the fields you need to change your password.

How do I change my email address?

It’s simple. All you have to do is click on the settings tab on the left side of the screen and replace the email where it says “Account Email”

How do I change my profile picture?

To change your profile picture, just click on the profile photo and it will direct you to a page where you can change both.

Make your account private?

Why would you want to make your account private? To get the most people to donate, you have to be open to your community. It’s fine though. Go to “Settings” on the left side of the screen. Click “Profile Visibility” and set your profile to your liking.

Why can’t I log in?

There could be a variety of reasons why you’re having trouble. Please check the following:

  1. Email address
  2. Cap sensitive password
  3. You could have the same email for two accounts
  4. Have you cleared your cookies? Check it out!
  5. Are your accounts validated? Check that out!



Your Lyfer Profile…

How do I delete my account?

Why delete the account now? You came this far… Ok, well, you can delete the account by going to your profile, click on…..

How do I delete a project?

Why delete the account now? You came this far… Ok, well, you can delete the account by going to your profile, click on settings and the “Delete Account” tab is located right on your page.

How do I block abusive lyfers?

I’m sorry you’re going through this. If you are being harassed by an abusive user, please take screenshots of the messages that are being sent to you and a short message by you explaining the abusive behavior. We will email the alleged abusive user and wait for a prompt response. We will investigate your claim within a reasonable time and inform you of our conclusion.

For each claim (along with evidence) regarding the alleged abusive user, we will allow 2 opportunities for them to fix their behavior. By the 3rd claim, we will delete their page permanently.

How to reach out to lyfers?

You can reach out to lyfers in the search bar, the main page for top lyfers, “highest earning” lyfers and you can search in LB groups and see who you can connect with similar in your passion or outside of it.



Setting up Your Stripe Account

Where are you based? Please select country.

Your Product. Speak on your passion. If you already have a business, please write a short blurb on what you’re doing.

Account Details: Please select the type of business you have, the tax I.D. and business address. If you’re business is located at home, you can enter that information. If you don’t have a business, then the “Individual/Sole Proprietor” will suffice.  If you don’t have a website, please input your Lyfeblood URL in the field.

Your Personal Details: Input legal name, your date of birth and last 4 of your SSN digits

Bank Details: Add your Routing number and Account number. This is where you’re money will be transferred into.

Email and Password: Add a specific email and password to complete your Stripe account.

NOTE: When you make your first donation to a lyfer, you will be asked to input a credit/debit card. This card will be used for any donations to lyfers of your choice.



Dollar Power: Donating Payments

Where do I change my credit card information?

You can change your credit card information by going to your Stripe account and changing any data you wish.

Where are my payment receipts?

As soon as you make your donation, a receipt will be sent to the email you have on file. Also, you can also check your Stripe account on all your lyfer members contributing to you.

Can I stop a payment to a lyfer member?

Of course. All you need to do is go to their page and click the donation button to “undonate”.

Why are payments declining?

Whether you are the sender or receiver, a problem with payment can occur on either side. Please check your Stripe account for any inconsistencies and/or call your bank for additional assistance. If you continue to have a problem, please contact Stripe at this link:

Remember, it will take 72 hours for donations to be processed and sent to the receiving lyfer member.

You’ll receive an email that will indicate whether your payment was successfully processed or declined.

How can I change the dollar amount to a lyfer profile?

Sure. It’s your decision. All you do is set the limit in the field and the new value will be the recurring payment to the receiver. Keep in mind, your new value will be charged to your account the moment you change it. After that, the new donation will be rescheduled on the day of the change. Please be sure on your value change of the donation. Your receiver may like it but it may be little more generous than you intended.

Oh no! I put the wrong amount! Can I get a refund?!

Hey, it happens. Please contact Stripe at this link Stripe will work diligently to refund you as soon as possible.

Where do I find the lyfers I’m donating to? 

It will be easy to find them. All you have to do is enter their name in the search field and see their profile page.



Dollar Power: Receiving Payments

Where is my payment?

For Stripe security purposes, your first payment will be received within 7 days from the day the sender makes a payment. Subsequently, each monthly payment will be received on the day the initial payment was first made. Keep in mind, after the first donation, each donation after that will take 72 hours to process.

If you still haven’t received payment within the 3 day time period, please visit Stripe at the following link:

REMINDER: For lyfers outside of the U.S., depending on your location, some payments may take longer to process. Please be patient.

Why have my donations ceased?

There could be many reasons. A lyfer may have changed his information on his Stripe account or there may be a raised security flag with If there are any questionable activities, you will receive an email detailing the reason and the time your account will be released.




What is a tax I.D.?

A tax I.D. is an identification number used by the IRS for taxing purposes.

Is my donation tax deductible?

You’re donation is tax deductible if you are a recognized not-for-profit and your donation is made without expectation of receiving anything in return.

Donations are only tax deductible. It is not possible if a donation is made with the intent of exchanging items such as concert tickets, music, mugs, t-shirts, etc.

Can we join as a non-profit to

Yes! Thanks for joining! We love to build with the non-profit sector! We will encourage you to consult your tax consultant to assist in the proper filing for non-profit status before you sign up. If you an established non-profit, feel free to explore the website. Good luck!

Are taxes withheld by

We do not withhold any taxes from donations being made. However, we encourage you to contact a tax professional in your area for your benefit.

Are you a U.S. citizen that lives outside of USA? Here is what you need to know to file correctly.

First and foremost, you should contact a tax professional for advice. If you are a U.S. citizen living outside of the United States, you must fill out a W-9. Please review instructions on W-8BEN form.

Note: You may need to fill out a 1099 form based on the donations made to you.

Will I receive a 1099 form?

 Lyfers who make more than $20,000 a year in a calendar year will be sent a 1099-K form. The form will indicate the total amount of monies given in the previous year. The form will also illustrate any fees from Please ensure all the appropriate forms are created for tax authorities. If you do not receive the 1099, you should check with your local tax office to discuss any regional tax rules in your area r

What is W-9 form?

A W-9 form is used along with your tax I.D. number for tax purposes with the IRS. Lyfers who create more than $600 are asked to fill out these forms and send to the IRS.

For more information on taxes and accounting, please visit Stripe at this link:


Trust and Safety

Are there age restrictions?

Some people know what they want to do at an early age. You can be 13 years of age to be a lyfer! If you want to financially support lyfers, then ask a parent to assist you in enjoying the full experience of!

You must be at least 13 years old to sign up for an account. To become a patron or a creator, you must be at least 18 years old or have written permission from a parent or guardian.

I received a suspicious email. Is this a scam?

It’s possible. will never ask for money in exchange for services. If you receive an email asking for sensitive information make sure it’s coming from a lyfeblood email extension. If you don’t see that, do not respond! If you are unsure if the email is authentic, please send us a note at

What happens if I receive a DMCA takedown notice?

If we receive a DMCA takedown notice, we will investigate if the claim is valid. We will ensure the entity is within their right to send the notice. If the claim has merit, we will contact the user in question on the issue.

After our contact, you will have 48 hours to respond or we will remove the content from your profile to comply with the notice.

If you believe you have a right to use said content, please contact us at and we will forward the communication to the entity. We encourage you to speak to an attorney considering the entity can use legal action against you regarding the issue in question.

What if someone is using a registered trademark as their username?

Trademark violations is the unauthorized use of a trademark or service mark on or in connection with goods and/or services in a manner that is likely to cause confusion, deception, or mistake about the source of the goods and/or services.

If a trademark is used in a way that doesn’t misrepresent or has nothing to do with the product or service, it would not be considered a trademark violation.

Please contact if you feel a trademark violation has occurred. Someone will get back to you as soon as possible to investigate the claim.